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Debt collection

In case of insolvency or default of your debtors, CGI Services undertake to carry out debt collection on your behalf.

The domestic debt collection is done by us or by our representatives through written reminders, phone calls and legal actions. For international recoveries, these tasks will be undertaken by Atradius Collections, which is an experienced business collections specialist. More than 100,000 cases are processed annually and they have more than €1 billion in claims in progress.

Our collection team never takes decisions or measures without your knowledge. We act in your interest, so together we determine what is necessary to obtain payment. Sometimes what is required is tact and diplomacy; at other times more pressure must be exerted, by telephone or written demands for example.  Your business is our priority and we always ensure that you are provided with a collection strategy that suits your internal credit management, commercial vision and budget needs.

CGI Services

CGI Services or its representatives carry out the following types of recovery on behalf of the client through:
  • Reminders – letters, fax, mail, email
  • Casual recovery – contacting debtors directly by phone
  • Legal actions – transfer file to our Attorney
Atradius Collections
  • A global leader in business to business debt collections
  • 400 Collections specialists worldwide provide customers with local expertise
  • Single point of contact for customers
  • 18 Offices worldwide
  • Part of the Atradius Group with 160 offices in 40 countries
  • Serve more than 12,000 customers
  • Handle more than 100,000 cases a year
  • Global process and IT platform for fast and efficient handling of debt





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